---
updatedAt: 2026-04-15T12:58:31.000Z
agentTools:
  siteIndex: https://developer.bitmovin.com/llms.txt
  projectIndex: https://developer.bitmovin.com/platform/llms.txt
---

# Managing your organization & team access

# Managing your organization

When you create a Bitmovin Account via the [Bitmovin Dashboard](https://dashboard.bitmovin.com/)  an **organization is also created** automatically and you become the **owner** of the organization.

You can access your [organization details & settings](https://dashboard.bitmovin.com/organization) via your profile:

[block:image]
{
  "images": [
    {
      "image": [
        "https://files.readme.io/47296638d4524cd7b8e4a370a6756de2118a8a3daaaeecfceeed16a3ae5f2a1d-Screenshot_2024-10-17_at_3.17.38_PM.png",
        "",
        ""
      ],
      "align": "center"
    }
  ]
}
[/block]

You will find your **organization details & ID** in your [Organization Overview](https://dashboard.bitmovin.com/organization/overview).

[block:image]
{
  "images": [
    {
      "image": [
        "https://files.readme.io/3ac0f9fd77fb469cdb82be97a7edac332d168789a5cf6b1f689595738ae579af-Screenshot_2024-10-17_at_4.00.43_PM.png",
        "",
        ""
      ],
      "align": "center"
    }
  ]
}
[/block]

# Terminology

* **Bitmovin Account**: When you sign up or get invited to an Organization via the Bitmovin Dashboard, an account is created for you. Each account is associated with an **Organization**.
* **Organization:** An Organization holds all the resources you can create in the Dashboard or through the Bitmovin API (Encodings, Inputs, Outputs, Configurations, Manifests, etc.), as well as the subscriptions for each of our services. Furthermore, one or more **Users** can be part of an **Organization**.
  * **User** (Owner, You): A **User** is by default the owner of the Organization of its own Bitmovin Account.
  * **Group:** A **Group** has specific **Permissions** assigned to it to control which actions its members can perform in an **Organization**.
    * **User:** A **User** can become a member of other **Organizations** by being added to one or more of its **Groups**. **Users** that are added to other **Organizations** are also referred to as **Tenant-Users**.
    * **Permissions:** **Permissions** can be assigned to **Groups** to control what resources its members are allowed to *View* or *Manage* inside an **Organization**.

# Managing your team

Via your [organization's team settings](https://dashboard.bitmovin.com/organization/team) you can invite additional users to the Bitmovin Dashboard and also manage their access by adding them to groups and defining group permissions.

## Inviting team members

Invite your team members by clicking the `+ Add` button next to "Users":

[block:image]
{
  "images": [
    {
      "image": [
        "https://files.readme.io/31f10aa896956192beea3c6405e944a1bceb9a7c46546112c3c7bd6076f01e90-Screenshot_2024-10-17_at_3.46.26_PM.png",
        null,
        ""
      ],
      "align": "center"
    }
  ]
}
[/block]

Enter the email(s) of the user(s) you want to add to your organization and specify the groups you want to add them to and eventually click `Save`:

[block:image]
{
  "images": [
    {
      "image": [
        "https://files.readme.io/6f13e37c6a92d7fc6f75a010ec34e221afdc741fd16c11f02127b0c84159ffb3-Screenshot_2024-10-17_at_3.47.13_PM.png",
        null,
        ""
      ],
      "align": "center"
    }
  ]
}
[/block]

The users you have invited will receive an email and once they've created their account they can select your organization in the top menu bar and switch to it.

If the account already exists, they can just log in and select the correct organization in the top menu bar.

## Managing groups

By default, there are three predefined groups available:

| Group          | Description                                                                                             |
| :------------- | :------------------------------------------------------------------------------------------------------ |
| Devops         | Allowed to **view** Encoding, Player, and Analytics resources                                           |
| Account Admins | Allowed to **view and manage** account settings (View Access is required to access the Support Section) |
| Product Admins | Allowed to **view and manage** Encoding, Player, and Analytics resources                                |

### Creating new groups

If none of the predefined groups fits your needs, you can create a custom group with custom permissions. In order to create a custom group, go to your [Team settings](https://bitmovin.com/dashboard/organization/team), and click on the `+ Add` button next to Groups:

[block:image]
{
  "images": [
    {
      "image": [
        "https://files.readme.io/a8843d09db5e1b77893aeef6332bcb98bd8294aa4499e13e11e25990d8da5c27-Screenshot_2024-10-17_at_3.47.51_PM.png",
        null,
        ""
      ],
      "align": "center"
    }
  ]
}
[/block]

> 💡 Tip
>
> We recommend to use a descriptive name and description, so it is easy to see what set of permissions are configured for this group. By default, if no permissions are added to a group everything will be denied. So, by adding permissions you can allow specific actions that users of this group can perform.

### Group permissions

To manage group permissions, go to your [Team settings](https://bitmovin.com/dashboard/organization/team) and click on the `Edit` button next to the group name and description.

[block:image]
{
  "images": [
    {
      "image": [
        "https://files.readme.io/c81f7f08064e54e1dd31c6c97f954e53e6d9b7603959660db8e3f6aaa279ce94-Screenshot_2024-10-17_at_3.35.08_PM.png",
        "",
        ""
      ],
      "align": "center"
    }
  ]
}
[/block]

### Permission levels & available policies

The following permission levels are available:

| Permission level | Description                                                                             |
| :--------------- | :-------------------------------------------------------------------------------------- |
| View             | Allows to view the resources only (API SDK: only `GET` Requests)                        |
| Manage           | Allows to create/edit/delete resources (API SDK: only `POST/PUT/DELETE/PATCH` Requests) |

#### Available Policies

* Encoding - Control access to all encoding related resources and its APIs\ <sup> ([VoD/Live/PerTitle Encodings and Object Detection](https://developer.bitmovin.com/platform/reference/encodings), [Configurations](https://developer.bitmovin.com/platform/reference/configurations), [Inputs](https://developer.bitmovin.com/platform/reference/inputs), [Outputs](https://developer.bitmovin.com/platform/reference/outputs), [Filters](https://developer.bitmovin.com/platform/reference/filters), [Manifests](https://developer.bitmovin.com/platform/reference/manifests), [Infrastructure](https://developer.bitmovin.com/platform/reference/infrastructure), [Statistics](https://developer.bitmovin.com/platform/reference/statistics))</sup>
* Notifications - Controls access to email- and Webhook notifications for encoding events and its APIs\ <sup>(<a href="https://bitmovin.com/docs/encoding/api-reference/sections/notifications-email">Email</a>, <a href="https://bitmovin.com/docs/encoding/api-reference/sections/notifications-webhooks">Webhook</a>)</sup>
* Player - Controls access to all player related resources and its APIs\ <sup>(<a href="https://bitmovin.com/docs/player/api-reference/rest/sections/licenses">Licenses</a>, <a href="https://bitmovin.com/dashboard/player/statistics" target="_blank" rel="external noopener">Statistics</a>)</sup>
* Analytics - Controls access to all analytics related resources and its APIs\ <sup>(<a href="https://bitmovin.com/docs/analytics/api-reference/sections/licenses">Licenses</a>, <a href="https://bitmovin.com/docs/analytics/api-reference/sections/queries">Queries</a>, <a href="https://bitmovin.com/docs/analytics/api-reference/all">Metrics</a>)</sup>
* Account - Controls access to Bitmovin Account-related areas, as well as to the Support Ticket Section.\ <sup>(<a href="https://bitmovin.com/dashboard/account" target="_blank" rel="external noopener">Account Settings</a>, <a href="https://dashboard.bitmovin.com/support/tickets/" target="_blank" rel="external noopener">Support Section</a>, <a href="https://bitmovin.com/dashboard/organization/overview" target="_blank" rel="external noopener">Organization Settings</a>)</sup>
* Billing - Controls access to all billing and subscription related areas\ <sup>(<a href="https://bitmovin.com/dashboard/organization/billing/plans" target="_blank" rel="external noopener">Subscriptions</a>, <a href="https://bitmovin.com/dashboard/organization/billing" target="_blank" rel="external noopener">Payment Methods</a>, <a href="https://bitmovin.com/dashboard/organization/billing" target="_blank" rel="external noopener">Billing Information Details</a>)</sup>