Apart from the `errorCode
` and `errorMessage
` Bitmovin Analytics provides additional `errorData
` on a per session level.
Using the [Top Errors View](🔗) in the Bitmovin Analytics dashboard, customers can look at associated sessions for each error. The `load more
` button on the bottom extends the number of session per error.
Digging deeper into a specific session leads to the `Session Detail View
` which provides insights into what exactly happened during a viewer session and, in error cases, provides additional `errorData
`. However the data shown in the `errorData
` field, differs across different platforms.
## Android
On Android we are able to retrieve the head of the stack trace and display this information in the `errorData
` field.
_Error details with stack trace on Android_
## iOS
iOS provides a localized error message which is sent along with the error.
_Error Details with localized error message on iOS_
## Web
Web collectors may set any text or object as `errorData
`.
_Error Details with event object on web_
_Error Details with unavailable data (e.g. old analytics version, unsupported platform, no additional information from the player)_
## Platform support
Platform | Supported since |
Web | 2.2.0 (1) |
Android | 1.15.0 (1) |
iOS | 1.14.0 (2) |
Roku | - |
(1) only for bitmovin v8 player (2) only for AVPlayer