By design, when no or only one configuration choice is available for a selection that can be done in the settings menu (audio/video quality, subtitle, etc), the respective menu won't be visible. If it applies to all selection menues in the settings panel, then the settings section is hidden as well.

**With regards to Safari on macOS/iOS:** If your content has multiple audio/video qualities available, but no gear-icon is shown anyway, you are probably using the Safari browser on macOS or iOS. When the Bitmovin Player is used with Safari (iOS / OSX), the stream is played through Safari Native Player by default. This one doesn’t allow any manual quality selection, therefore no audio/video quality selection will be shown. Please see [this guide](🔗) how you can configure the Player Web SDK to use HTML5 playback instead of the native environment by default.