Webhook notifications are a great way to handle your encoding workflows in an event-based manner instead of polling the status of its processes all the time.

**Why would I have to unmute a webhook notification?** It can happen though that the URL of an webhook notification becomes unreachable (e.g. no longers responds with `200 OK`), therefore the Bitmovin API can't deliver its message. A Webhook notification delivery counts as failed if:

  • It takes longer than 30s to establish a connection (connection timeout)

  • It takes longer than 10s to complete the request (read timeout)

If the notification delivery fails 10 times a row, this webhook notification will be `auto-muted`. This means that the API will no longer attempt to deliver any events to that webhook until the user

  • ensured the availability of the URL for their backend again

  • unmutes the notification in the Bitmovin API

# How can I mute/unmute notifications?

## List all notifications

API Reference: [GET /notifications](🔗) This step is needed to obtain the ID of the notification you want to mute or unmute.



Bitmovin Open API SDK for Java Example:



## Mute a Notification

API Reference: [POST /notifications/{NOTIFICATION-ID-HERE}/mute](🔗)



Bitmovin Open API SDK for Java Example:



## Unmute Notification

API Reference: [POST /notifications/{NOTIFICATION-ID-HERE}/unmute](🔗)



Bitmovin Open API SDK for Java Example: