Player Related iOS, tvOS and visionOS System Errors
This page contains a list of commonly seen error codes produced by frameworks from Apple's iOS, tvOS and visionOS SDKs when working with Bitmovin Player. These frameworks can be AVFoundation, CoreMedia, CFNetwork, AudioToolbox or other.
Apple's documentation regarding error codes can often be challenging to navigate, as it typically lacks comprehensive details. Frequently, errors are presented with the message, The operation couldn’t be completed. (CoreMediaErrorDomain error -16839), which does not provide much insight into the underlying issue. At Bitmovin, we recognize the challenges developers face when troubleshooting AVPlayer errors, and we are committed to reverse-engineering these errors and documenting our findings to facilitate a better debugging experience.
For Bitmovin Player SDK error codes (non-negative), please refer to the Bitmovin Player SDK Errors Overview.
System error codes
The table below lists the system error codes identified by Bitmovin that are relevant to media playback. We continuously monitor the most common error codes to investigate their root causes. As we uncover new error codes, this table will be updated to reflect those findings.
| Error Code | Message |
|---|---|
-42803 | Apple FairPlay Streaming offline key is invalid. |
-42800 | Apple FairPlay Streaming persistent key has expired. Request a new persistent key from the server. |
-42799 | Apple FairPlay Streaming persistent key format is no longer supported due to security update. Request a new persistent key from the server. |
-42783 | Apple FairPlay Streaming certificate is not valid and is possibly revoked. |
-42681 | Apple FairPlay Streaming version list is not valid. |
-42679 | Apple FairPlay Streaming certificate is not valid. |
-42676 | An error occurred during Apple FairPlay Streaming Server Playback Context creation. |
-42675 | Apple FairPlay Streaming assetID supplied is not valid. |
-42674 | Apple FairPlay Streaming version list is not supplied. |
-42673 | Apple FairPlay Streaming assetId is not supplied. |
-42672 | Apple FairPlay Streaming certificate is not supplied. |
-42668 | Apple FairPlay Streaming Content Key Context passed in for processing is not valid. |
-42656 | Apple FairPlay Streaming lease duration has expired. |
-16850 | Server error. HTTP status code 504: Gateway Timeout. |
-16849 | Server error. HTTP status code 503: Service Unavailable. |
-16848 | Server error. HTTP status code 502: Bad Gateway. |
-16847 | Server error. HTTP status code 500: Internal Server Error. |
-16846 | Server error. Received HTTP status code within 500-599. |
-16845 | Networking error. Received HTTP status code within 400-499. |
-16840 | Networking error. Received HTTP status code 401: Unauthorized. |
-16839 | Manifest request timed out. |
-15491 | Allocation of internal data structure failed. |
-15490 | Invalid or NULL API parameter received. |
-12971 | Failed to parse segment as either an MPEG-2 TS or an ES. |
-12939 | Server misconfiguration or byte range length mismatch. |
-12938 | Networking Error. Received HTTP status code 404: File Not Found. |
-12937 | Authentication Error. |
-12913 | Decoder temporarily unavailable. |
-12911 | Decoder malfunction. |
-12903 | CMSampleBufferRef decompression error. |
-12889 | Segment request timed out. |
-12875 | Request timed out. 1 |
-12848 | 'moov' atom could not be parsed. |
-12847 | Unsupported media format found. |
-12667 | Networking Error. Received HTTP status code within 200-399. |
-12666 | Unrecognized HTTP response. |
-12661 | Server error. HTTP status code 503: Service Unavailable. |
-12660 | Networking error. Received HTTP status code 403: Forbidden. |
-12645 | Media request timed out. |
-12642 | Playlist file unchanged for 2 consecutive reads. |
-12641 | Invalid URL found in manifest. |
-12640 | Variant URLs changed between consecutive manifest downloads. Consider adding a STABLE-VARIANT-ID tag to the renditions. |
-12318 | Segment exceeds specified bandwidth for variant. |
-12312 | Mismatch between playlists. |
-11885 | The requested tone mapping failed. 1 |
-11884 | The system denied issuing the sandbox extension. 1 |
-11883 | The system couldn’t encode the media data. 1 |
-11882 | An AirPlay receiver is temporarily unavailable. 1 |
-11881 | The system can’t load the requested sample data. 1 |
-11880 | An invalid sample cursor produced an error. 1 |
-11879 | The app canceled a request to retrieve a content key. 1 |
-11878 | The asset handled a request to cancel loading a property value asynchronously. 1 |
-11877 | The system doesn’t have Rosetta installed and can’t perform the requested operation. 1 |
-11876 | The operation attempted to write a new MPEG-4 segment that didn’t start with a sync sample. 1 |
-11875 | The system is incorrectly configured for the requested operation. 1 |
-11873 | The capture session doesn’t support the camera device’s active format. 1 |
-11872 | The app requested too many camera hardware resources. 1 |
-11871 | The app attempted to perform an unsupported operation for the current preset. 1 |
-11870 | The current asset doesn’t support external playback. 1 |
-11869 | The asset doesn’t contain a source track. 1 |
-11868 | The system found no compatible external displays. 1 |
-11865 | The depth data isn’t properly structured. 1 |
-11864 | The current asset format isn’t supported. 1 |
-11863 | The captured content is unavailable. 1 |
-11862 | The requested operation isn’t allowed. 1 |
-11861 | The app requested unsupported output settings. 1 |
-11860 | The app couldn’t create a content key request. 1 |
-11859 | The app attempted to start recording a movie file while an existing recording is underway. 1 |
-11858 | The compositor couldn’t composite video frames. 1 |
-11857 | The AirPlay receiver requires an internet connection to function. 1 |
-11856 | The AirPlay controller requires an internet connection to function. 1 |
-11855 | The system couldn’t decode the media data. 1 |
-11850 | The configuration of the HTTP server that streams the media resource isn’t correct. 1 |
-11849 | The system can’t load the requested media data. 1 |
-11848 | The media can’t be displayed because the device isn’t capable of playing the content. 1 |
-11847 | An interruption occurred while performing a reading or writing operation. 1 |
-11846 | The specified torch level is valid but currently unavailable, possibly due to overheating. 1 |
-11845 | Screen capture failed because the display was inactive. 1 |
-11844 | An unexpected problem occurred that prevented screen capture. 1 |
-11843 | The path extension of the output URL is invalid. 1 |
-11842 | The current reference restrictions prevent the system from loading referenced media. 1 |
-11841 | Failed attempt to present an unsupported video composition. 1 |
-11840 | An appropriate encoder isn’t currently available. 1 |
-11839 | A suitable decoder for the media is temporarily available. 1 |
-11838 | The app attempted to perform an unsupported operation with the asset. 1 |
-11837 | Failed attempt to start a capture session in the background, which isn’t allowed in iOS. 1 |
-11836 | The app isn’t authorized to play media. Please ensure SourceConfig.drmConfig is set up correctly. 1 |
-11835 | The user isn’t authorized to play the media. Please ensure SourceConfig.drmConfig is set up correctly. 1 |
-11834 | The requested encoder isn’t found. 1 |
-11833 | The system can’t find a suitable decoder for the media. 1 |
-11832 | No image is available in the media at the indicated time. 1 |
-11831 | The app isn’t authorized to open the media. Please ensure SourceConfig.drmConfig is set up correctly. 1 |
-11830 | The app can’t take a photo because there are too many unfinished photo capture requests. 1 |
-11829 | The file is corrupt or in an unrecognized format. 1 |
-11828 | The system can’t open the file because it’s in an unrecognized format. 1 |
-11827 | Unable to add the source media because it has no duration. 1 |
-11826 | Unable to add the source media because its start time in the destination is invalid. 1 |
-11825 | Unable to add the source media because its duration in the destination is invalid. 1 |
-11824 | The composition can’t add the source media because it contains gaps. 1 |
-11823 | A file with the same name exists at the location and can’t be overwritten. 1 |
-11822 | The system couldn’t read the source media. 1 |
-11821 | The system failed to decode the media. 1 |
-11820 | The requested export operation failed. 1 |
-11819 | The system couldn’t perform the operation because media services were unavailable. 1 |
-11818 | The recording stopped because the system interrupted the audio session. 1 |
-11817 | The app can’t change device settings because another process currently controls the device. 1 |
-11815 | The app can’t access the device because another app is currently using it. 1 |
-11814 | The app can’t access the device because it isn’t connected. 1 |
-11813 | The recording stopped because it reached the file’s maximum number of samples. 1 |
-11812 | Recording stopped because there was an interruption in the input media. 1 |
-11811 | The recording stopped because it reached the file’s maximum size. 1 |
-11810 | The recording stopped because it reached the file’s maximum duration. 1 |
-11809 | Recording stopped because the format of the source media changed. 1 |
-11808 | A previously connected device is no longer accessible. 1 |
-11807 | Recording stopped because the disk is full. 1 |
-11806 | Recording stopped because the configuration of media sources and destinations changed. 1 |
-11805 | The recording failed because the system received no data. 1 |
-11804 | The app can’t access the device because another session is currently using it. 1 |
-11803 | The recording couldn’t start because the session isn’t running. 1 |
-11801 | The operation couldn’t finish because there isn’t enough memory available to process the media. 1 |
-1202 | The secure connection failed because the server’s certificate isn’t trusted. 1 |
-1102 | Networking error. Received HTTP status code 403: Forbidden. 1 |
-1100 | Networking error. Received HTTP status code 404: File Not Found. 1 |
-1013 | Networking error. Received HTTP status code 401: Unauthorized. 1 |
-1009 | The connection failed because the device isn’t connected to the internet. 1 |
-1008 | Networking error. The requested resource could not be loaded. 1 |
-1004 | The connection failed because a connection can’t be made to the host. 1 |
-1003 | The connection failed because the host couldn’t be found. 1 |
-1000 | The connection failed due to a malformed URL. 1 |
-50 | AVAudioSession property set to an illegal value. 1 |
560557684 | Unable to make nonmixable audio session active while the app was in the background. 1 |
1718449215 | The data format is not supported by the specified file type. 1 |
1852797029 | An illegal audio codec operation was attempted. 1, 2 |
Updated 1 day ago